FAQ's + SHIPPING

SHIPPING

GEMS EMPIRE specializes in handmade products and services. All items are made to order by the order by the owner herself, or affiliates, so please exhibit patience and overstanding when ordering.


BOX of GEMS (ALL), BODY SCRUBS, BODY BUTTERS, ETC.

-Each 'BOX' takes anywhere from 3-7 business days to create, as they are individually customized.

-Once completed, it can take up to 5-7 business days to ship out.

-ALL scrubs, butters, etc. take 7-10 business days to hand craft.

-Every cosmetic item is made to order and is energized with Divine Feminine frequencies for each individual purchase.

-ALL cosmetic items are natural, cruelty free, NOT tested on animals and organic.

-All products will be shipped main priority with USPS at Priority Mail (2-3 business days).

-Tracking information will be sent via email within 48 hours of shipment.

-Orders outside of the US will be subjected to an international shipping fee of $15USD

-Any overnight, or rush, delivery will be subjected to a rush fee of $20USD to ensure delivery on time.

-Without providing the proper information, you limit the individualization of your BOX of GEMS.


SOUL SESSIONS

-Each session requires a non-refundable deposit to ensure appointment.

-Soul Sessions can be recorded for additional costs.

-Every Soul Session is done through reputable online sources: Skype, Facebook, Email (Sometimes through phone)

-Soul Sessions are done by one person and we respect your privacy